Early detection system
Ghost Protocol evaluates inactivity, usage decline, feature silence, pre-renewal timing, and failed-payment events to identify accounts that need attention.
Preparing a focused brutalist interface for projects, skills, writing, and product work.
StayBase is a proactive retention agent for SaaS founders. Instead of waiting for failed payments or cancellation events, it watches for early churn signals such as inactive accounts, usage drops, and quiet pre-renewal risk, then helps founders send warm, personal reminders from one operational dashboard.
Most SaaS churn does not start at the failed-payment moment. Customers often lose interest, stop using the product, ignore key features, and cancel only after the relationship has already gone cold. Small SaaS teams usually discover this too late because Stripe, product usage, customer context, and email follow-up live in separate tools.
StayBase combines Stripe data, workspace/customer records, usage signals, an alert inbox, and founder-led email control. Ghost Protocol surfaces inactive or declining users, the dashboard explains why each account is at risk, and the nudge workflow lets the founder approve, rewrite, or send empathetic recovery emails at the right time.
The screens are grouped by user journey: hosts configure booking rules, guests reserve time, then Calento turns the calendar workspace into an AI-assisted planning surface.
Ghost Protocol evaluates inactivity, usage decline, feature silence, pre-renewal timing, and failed-payment events to identify accounts that need attention.
The product drafts empathetic, low-pressure messages that reference customer context and follow a multi-step win-back flow.
Alerts are gathered into an operations inbox where founders can inspect the issue, review history, approve an email, reject it, or draft again.
The dashboard summarizes recovered revenue, failed payments, success rate, at-risk customers, and recent retention activity.
The frontend owns workspace, dashboard, customer, inbox, and settings screens while FastAPI handles auth-aware business services and data APIs.
PostgreSQL stores workspaces, customers, lifecycle state, Stripe events, notification logs, email logs, and risk metadata used by the dashboard.
Stripe webhooks and usage scans update customer state, create recovery alerts, and feed the founder review flow before an email is sent.
Stripe, Gmail/SMTP, custom domains, Redis-ready background jobs, Supabase, Docker, and Playwright screenshot automation support the product workflow.
A compact map of every important product screen, diagram, email, and deployment visual extracted from the report.
Main dashboard showing recovered revenue, failed payments, recent activity, and Ghost Protocol
Featured Screen
Homepage positioning StayBase as a proactive retention agent for SaaS founders
Interface Screen
Minimal login flow built around fast founder onboarding
Diagram
Workspace hub for managing multiple SaaS products or teams
Interface Screen
Customer management view with lifecycle status, MRR, activity, and failed-payment context
Project Visual
Recovery inbox converting churn and payment signals into founder actions
Project Visual
Integrations settings for Stripe, founder email, and custom domain configuration
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